If the product crashes, you can use the amplxe-feedback command tool to package relevant information and send a report to the Intel Customer Support Team.
Basic Crash Report Process
Create a bug report package using the
create-bug-reportaction and desired options.Use the
send-crash-reportaction to send the report to the Intel Customer Support Team.
| Action | Argument | Description |
|---|---|---|
create-bug-report | <PATH> Pathname for the bug report. | Package the following into a bug report package: product log files, system information, crash reports for each running product process, and product installation details. |
list-crash-report | None | Output a list of existing bug reports. |
report-system-info | None | Output system information. |
send-crash-report | <PATH> Pathname for the bug report. | Email the specified bug/crash report(s) to the Intel Customer Support Team. |
| Option | Argument | Description |
|---|---|---|
dump-stack | <PID> Process identifier | Create crash report for process with specified process identifier (PID) when using create-bug-report. |
no-dump | None | Disable crash reports to conserve system resources. |
dump-memory | None | Use with dump-stack to include crash report for process with specified process identifier (PID). |
no-system-info | None | Use when creating a report to speed up the bug report creation process by disabling system information collection. |
Examples
This command generates a bug report package and stores it in a compressed file under the name you specify, such as 001bugzip.
$ amplxe-feedback -create-bug-report=001bugThis command creates a list of crash report filenames.
$ amplxe-feedback -list-crash-reportThis command outputs system information so you can provide this information to support.
$ amplxe-feedback -report-system-infoThis command forwards the specified bug report to the Intel Customer Support Team.
$ amplxe-feedback -send-bug-report=r0001bSupplemental documentation specific to a particular Intel Studio may be available at <install-dir>\<studio>\documentation\ .